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Frequently Asked Questions


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Access to MEED.com

Q. What type of access can I have to MEED.com?

As a MEED.com user, you can either A) sign up for free registered content or (B) subscribe to MEED for full access to exclusive subscriber-only content at MEED.com and in the form of a printed weekly magazine.

(1) Free Registered Content

The website includes some FREE content for registered users - thereby giving non-subscribers a taste of the benefits of a full subscription to MEED. As a registered user you will have access to:

  • MEED Daily newsletter – The latest breaking Middle East business news delivered direct to your email, six days a week.
  • MEED Weekly newsletter – Selected in-depth news, features and analysis available in MEED magazine that week, delivered direct to your email every Friday.
  • Economic data - View the latest economic indicators online to keep on top of the trends in your key Middle East markets.
  • Expert briefings - Researched regular briefing papers, available to download.
Note: access is to selected articles chosen by the Editor and does not include archive content or MEED magazine in print.

Register now.

(2) Subscriber Only Content

A subscription to MEED (print and online) includes the complete package of Middle East business intelligence. This includes FULL access to all MEED.com content, updated daily and MEED magazine, delivered weekly. Subscribe to MEED and start receiving the inside track today with access to:

  • News – keep informed, with all the latest news for your key countries and industry sectors.
  • In-depth reporting – gain new insight from interviews, comment and comprehensive analysis.
  • Archive - search the online archive for articles you need to support your plans and research.
  • Tenders – all the latest tenders online, updated 5 days a week - be the first to bid for contracts.
  • Economic data - view the latest economic indicators online and keep on top of the trends in your key markets.
  • Key people – find out about the regional decision makers that matter.
  • Expert briefings – make informed decisions using our researched regular briefing papers, available to download.

  • Subscribe today.

    Q. I subscribe to MEED, and activated my online subscription on the old website. How do I log in now?

    If you already activated your online access on the old MEED.com, you will now need to sign in with the email address you originally activated with (not your old username), and the password you set up at that time. Please note that your email address does not need to be case sensitive, but your password needs to be entered exactly as you did when you set up your account.

    Once logged in, you will be asked to take a minute to update all of your details and select which MEED newsletters you would like to receive. If you can't remember your password, please use the forgotten password tool on the log in page – simply enter your email address (this will have to be the one you originally activated your online access with), and we will send it to you.

    If you can't remember this email address, please email our Customer Services team with the following details:

    • First name
    • Last name
    • Company name
    • Contact phone number
    Q. I only subscribe to MEED magazine, how do I get access to all the content on MEED.com?

    If you are only receiving MEED magazine, you are not using your subscription to its full capacity. To benefit from the full scope of intelligence you need to grow your business in the Middle East you should ACTIVATE YOUR ONLINE SUBSCRIPTION TODAY. MEED.com is home to all the latest news, features, commentary, tenders, events and insight and is updated 6 days a week to ensure that you can always stay on top of the latest developments in your country and industry.

    To upgrade your subscription, simply contact your local Customer Services department.

    Q. Do I have to login to MEED.com each time I visit?

    No, all you need to do is make sure the 'Remember Me' box is checked when you log in. This will set a cookie on your computer, which, providing you do not log out, will always remember you on that machine.

    Each time you revisit the site, you will need to confirm that it is you by clicking 'Sign In' next to your name on the top of the page (you won't need to enter your details again). This is an extra security measure, to ensure no one else uses your account.

    Q. I am having problems logging in to MEED.com, what should I do?

    You should check that you are entering the correct email address and password. If you have forgotten your password, simply click on the 'Forgotten Password' tool, and this will take you to a page, where you can enter your email address (the one you are registered with), and we will email you your password.

    If you can't remember what e-mail address you used then email Customer Services with the following details:

    • First name
    • Last name
    • Company name
    • Contact phone number
    Q. How do I change my registration details, including my email address and password?

    All of your registration details are held in Your Profile section. When you are logged into the site, you will see 'Signed in' at the top of the page, and your name will appear.
    To access your details, click on My Account followed by My Profile, this will take you through to your profile page, where you can make any changes you need to. Once you have updated your details, you must make sure to save them by clicking the "Save Changes" button at the end of the page.

    Subscribing to MEED

    Q. How do I subscribe to MEED?

    The easiest and quickest way to subscribe to MEED is online. You subscribe online, or alternatively, you can contact our Subscriptions department.

    Q. What do I get from a subscription to MEED?

    • A subscription to MEED includes full access to MEED.com for a single user only. Should you require multiple logins to access MEED.com, please contact our corporate subscriptions team on + 971 (0) 4 375 7990.
    • A year's access to MEED.com including our searchable online archive of articles dating back to 1994.
    • A weekly copy of MEED magazine delivered direct to your door.
    • Latest tenders - Gain immediate access the latest tenders online - be the first to bid for contracts in your industry.
    • Instant access to Middle East news, data and analysis – helping you make informed business decisions.
    • Exclusive special reports and supplements on key industry sectors, countries and special topics.
    • PLUS, instant access to special reports and supplements available on this web site.

    Click here to find out more.

    Q. How do I activate my exclusive subscriber only online access?

    You will only be able to activate your online subscription if you are a full subscriber to MEED (print and online).

    If you subscribe only to MEED magazine, please contact your local Subscriptions department to upgrade your subscription.

    To activate your online access, you will require your subscriber number, as you will need to enter this, along with the surname of the magazine recipient, to activate your online subscription. To get your subscriber number, please contact your local Customer Services department. Alternatively, it can be found on the address label on your weekly magazine (see image below), on your subscription acknowledgement letter or email, or on any renewals correspondence from us.

    For example, this is where you will find your customer reference number on your MEED mailing/ address label. If there are any letters listed at the end of the number, please ignore them.

    Example of address label:
    Example of MEED subscriber address label

    Once you have your subscription number, simply click on 'My Subscription' on the homepage, and select the option to 'Activate Subscription' and follow the steps to set up your online account. If your surname or subscription number aren't recognised, you need to contact our Customer Services department and they will be able to confirm your subscription number.

    Q. How do I amend the delivery address for my magazine?

    To amend your delivery address for MEED magazine, please contact your local Customer Services department

    Q. How do I cancel my subscription to the MEED?

    Subscribers can cancel their subscriptions at any time by contacting the Customer Services department. Your refund will be worked out based on the number of issues you have remaining. Subscription cancellations will prevent future billings on your account.

    Contact the Customer Services department for more information.

    Receiving Newsletters

    Q. How do I sign up for MEED email newsletters?

    In order to sign up for our email newsletters, you must first register on MEED.com. You can select which newsletters you sign up for during the registration process – register now.

    If you have already registered, you simply need to sign in and go to Your Account page, and you can select any MEED newsletters you are interested in.

    Q. I signed up for MEED email newsletters, but have not received any – why is this?

    There could be a few reasons for this. Firstly, you should check that the email address you provided is correct and working. Another possibility is that your mail server is blocking our emails, as it sees them as spam. To check this, either look at your privacy settings on your computer, or speak to your IT department to add MEED to your safe list.

    You should also check your junk mail folders, to see if the emails have gone there, and if so, you should select option to identify these newsletters as safe.

    Adding us to your 'safe senders' list

    Outlook 2003/2007

    • In the Tools menu, click 'Options'.
    • On the Preferences tab, click 'Junk E-mail'.
    • On the Safe Senders tab, click 'Add'.
    • In the 'Add address', put in our email address.
    • Click 'OK'.

    Hotmail

    • In the top-right hand corner, click 'Options', then 'More Options...'
    • Under 'Preventing Junk Mail', click 'Safe and 'Blocked Senders'
    • Click 'Safe Senders'
    • Insert our From address and click 'Add to list'

    Yahoo! Mail

    • In the top-right hand corner, click 'Options', then 'More Options...'
    • In tht left-hand menu, select 'Filters'
    • Click 'Add Filter'
    • Give the filter a name, then in the 'Sender' box, insert our From address
    • From the 'Move to folder' dropdown menu, select 'Inbox'
    • Click 'Save changes'

    Gmail

    • Click Contacts along the left side of any Gmail page.
    • Click 'Add to 'My Contacts''.
    • Copy and paste our from address into the primary email address dialog box.
    • Hit 'Enter'.

    AOL

    • Click the Mail menu and select Address Book.
    • Wait for the 'Address Book' window to pop up, then click the 'Add' button.
    • Wait for the 'Address Card for New Contact' window to load.
    • Paste our From address into the "Other E-Mail" field.
    • Make our From address the "Primary E-Mail" address by checking the associated check box.
    • Click the Save button.

    Unsubscribing

    Q. How do I unsubscribe from receiving MEED email newsletters?

    This can be done in Your Profile – as well as updating your details, you can opt in and out of email newsletters. Alternatively, when you receive an email you wish to unsubscribe from, simply click on the unsubscribe link at the bottom.

    Advertising

    Q. How do I find out more about the advertising and sponsorship opportunities available at MEED?

    Advertising and sponsorship opportunities.

    Editorial Queries

    Q. How do I contact your editorial team?

    Full list of editorial contacts.

    Q. If I have general comments on articles or editorial content who should I contact?

    Please send all editorial related comments to Richard Thompson, Editor.

    Q. I would like to submit an article to MEED, who do I send it to?

    You need to email Richard Thompson, Editor.

    Q. I have a news story which might interest MEED, who should I send it to?

    You need to send this through to Richard Thompson, Editor.

    Q. I would like to reproduce an article I have seen in MEED - who should I contact for permission?

    These need to be forwarded to MEED Marketing to approve before permission can be granted.

    Terms and Conditions

    Q. What are MEED's terms and conditions of usage?

    MEED's terms and conditions.

    Privacy and Cookie Policy

    Q. What is MEED's privacy and cookie policy?

    MEED's privacy and cookie policy.

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