In a city teeming with luxury hotels, the four-star Al Manzil Hotel has been named the most popular hotel in Dubai by TripAdvisor, a major tourist website. The site's Popularity Index, which measures overall traveller satisfaction, put the Downtown Burj Khalifa property ahead of 370 other hotels across the emirate. Al Manzil Hotel is one of two 4-star hotels operated by the hospitality group, Southern Sun, which manages properties across Africa.