“The competition is always about the quality of insight and the relationship you have with the customer,” says Sandeep Chouhan, group head of operations and technology at Mashreq Bank.

“These [new] technologies are largely to take away the mechanistic work that is done, to be able to provide access to developing insights on a far more accurate, far more frequent basis.” Source: Mashreq Market Talk

https://youtu.be/ilZlju8ZK3E