The Kurdistan Regional Government (KRG) will now begin its five-year information technology (IT) strategy after appointing US-based Microsoft to help put into place its e-government initiative. Microsoft will automate all government services and upgrade the necessary infrastructure to increase the use of technology at state level.

“We are planning to introduce a wide range of initiatives in Iraq. We have already established a training centre in Irbil and are working with higher education institutes to establish information management systems,” says Rajai el-Khadem Microsoft’s business development manager in the Middle East.

While the KRG has invested in the region’s backbone infrastructure, computer literacy and penetration is still low.

This was Microsoft’s first visit to Iraq.