UAE E-health

15 December 2010

Six figures playing a leading role in the development of e-health applications and services: Santanu Biswas, Carmen Karam, Haider Khan, Hassan Dawood, Maurice Faber and David McCarron

Santanu Biswas

Position Director of e-health services, Du

Biography Santanu Biswas joined UAE mobile operator Du in 2009 and is responsible for drafting and executing the company’s mobile health strategy. This includes carrying out research and providing analysis on m-health opportunities and challenges. Biswas has more than 17 years of experience in the IT solutions and services industry, spending the past few years developing initiatives in healthcare technology. He graduated with a degree in electrical engineering from the BMS College of Engineering in India in 1990 and also holds a degree from the Indian Institute of Management. Biswas began his career as a senior management trainee at India’s HCL Technologies in 1994. Since then, he has worked for IBM India, the New Zealand Trade Board, Macro Software Systems in Oman and Imtac Technologies in Dubai. Biswas implemented the UAE’s first medication management automated system.

Contact Tel: (+971) 4 360 0000

Carmen Karam

Position Chair of Disaster Management & e-Health Working Group, Asia Pacific Networking Group

Biography Carmen Karam was appointed chair of the Disaster Management & e-Health Working Group at Asia Pacific Networking Group in 2009. She is also a projects coordinator for Etisalat. From October 2009-February 2010, Karam was the special projects manager for the Internal Trade Development Authority of the Egyptian Ministry of Trade and Industry. Karam also has experience as a business development manager in Egypt, working for a US company providing mobile payment, telecommunication, internet marketing, software and mobile software development services. In 2008, she was the Middle East’s regional administration officer for the International Union against Tuberculosis & Lung Disease. Prior to this, she was the business development manager for IT solutions provider Netsense Middle East & Europe.

Contact Email:

Haider Khan

Position Manager of health business development, Etisalat

Biography Haider Khan joined Etisalat in June 2008 as a segment marketing manager. Currently, he is heading up the health department’s business development activities. Khan has more than 19 years’ experience in the ICT industry, working across Europe, Australasia and the Middle East. He graduated from Queen Mary University in London with a law degree in 1991. Khan began his career as an account manager with Telecom Europa, moving to Esprit Telecom in 1997. He joined IBM in New Zealand in 2000 as a client relationship manager and became a senior account manager at Telecom New Zealand two years later. In 2006, he was promoted to sales manager. Khan is a trained management consultant, specialising in implementing Lean Six Sigma (LSS) methodologies in the services industry, and was the LSS coach at Telecom New Zealand in 2007.

Contact Tel: (+971) 2 618 2091

Hassan Dawood

Position Director of web and mobile applications, Alsayegh Media

Biography Hassan Dawood joined newly established digital media agency Alsayegh Media in May this year and is working on developing mobile applications for the health sector. Based in Dubai’s Media City, Alsayegh Media was set up to provide digital development, strategy, content, social media and mobile applications services. A trained medic, Dawood worked as a clinician in the UK’s NHS in Lancashire for two years. In 2008, he became a strategic medical advisor at the North West Strategic Health Authority in the UK. A year later, he moved to the UAE to work as an e-health researcher and paediatrician for Dubai Health Authority. Dawood has a degree in medical sciences from the University of St Andrews. He is currently finishing a master’s in health informatics at Hamdan bin Mohammed e-University, based in Dubai. 

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Maurice Faber

Position Vice president of Middle East, Siemens Healthcare

Biography Maurice Faber began his career as a service engineer at Nato Maintenance Support Agency in 1985. He joined Siemens in 1986 as a service engineer in Algeria, managing installation projects and maintaining equipment. Faber became the technical manager and project manager for Siemens Healthcare in Saudi Arabia in 1989. In 1992, he was appointed regional technical manager for the GCC, with the remit of improving cooperation between the countries to establish a centralised technical management function. He became general manager of Siemens Healthcare division for the UAE, Kuwait, Oman, Qatar, Yemen and Bahrain in 2000, moving on to become vice president of Siemens Healthcare in the Middle East in 2006. Faber has an electronics engineering diploma from the Institut Universitaire International de Luxembourg.

Contact Tel: (+971) 4 366 0700

David McCarron

Position Europe, Middle East and Africa healthcare manager, digital health group, Intel Corporation

Biography David McCarron’s role at Intel includes defining custom technology solutions and working with governments and customers in developed and emerging markets to improve healthcare by connecting people and information. Recently, McCarron has focused on m-health solutions. He graduated with a degree in information systems management in 1997 from Bournemouth University in the UK. McCarron began his career as an e-business programme manager at Dell in 1998, moving to a similar role at Worldcom International in 2000. A year later, McCarron joined Intel as a technical project manager. He became the firm’s healthcare technical account manager in 2004, consulting with the UK’s NHS on mobile-point-of-care solutions, location-based services, virtualisation and enterprise desktop management.

Contact Tel: (+971) 4 440 4300

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